Integrating your Lazada store

Modified on Thu, 01 Sep 2022 at 02:47 AM

Managing your orders on Lazada can be rowdy, most especially when you have a high volume of orders. It can get even tougher during peak seasons. With that in mind, EZIE introduced a way to reduce your shipping efforts by doing it all in one place (and with the help of automation) so you have more time to oversee the entire store operations and grow your business.

Via integrations, you no longer have to copy-paste customer information, check the delivery progress every now and then, or click buttons to update the order's status. Our integration is designed to sync the information which means:

1. When an order is placed in your store, the details -- customer details, SKUs/item description, order quantities, and item value -- will flow to EZIE where you'll confirm the details and schedule the pick-up. You can then print the label and choose to add a picklist (free).

2. Once there is movement in the tracking, the order status in Lazada will update to "in transit" (shipping).

3. Upon delivery, the order status in Lazada will also update to "delivered" (completed).

Applying for Lazada DBS

Start by applying for Lazada's Delivered-By-Seller (DBS) option. Fill out the application form accurately. You shall receive an update within 7 business days so keep an eye out for emails from the Lazada team. Once approved, you then have to set which SKUs you want to ship via DBS. Do not forget to adjust the pricing. For further guides, here are related articles from Lazada:

Start integrating into EZIE

Once your Lazada DBS status is approved, you can easily proceed with the integration. If you don't have an account yet with EZIE, sign up, then go to your account settings. Under Lazada, click 'connect'. Tick the box to confirm your application for Lazada DBS has been approved, then continue to log in to Lazada. After authorizing Lazada's openplatform app, your store is integrated.

After successful integration, your orders will sync to your dashboard and you can start scheduling single and bulk orders.

NOTES: 
 • A common misconception among ecommerce sellers with integrated stores to EZIE is that when the recipient pays for the shipping fee, EZIE receives the payment, and that payment is used when scheduling orders. This is false. EZIE will never have access to your funds in Lazada as the integration works as a backend tool. This means that you always need to have either sufficient wallet balance or a linked card to successfully schedule your orders. 
• The integration is expected to sync orders in real-time. If you don't see the order right away, expect a refresh job between EZIE and Lazada happening every 30 minutes - 2 hours. 
• Only orders in ready-to-ship status in Lazada will sync to EZIE. 
• You can integrate more than 1 store in EZIE.