Integrating Shopee

Modified on Wed, 01 Nov 2023 at 08:42 PM

    Our automation will help simplify the management of your orders. Connecting your store means reducing the manual shipping workload. On top of that, you have the flexibility of choosing the most-suited service from our array of courier providers. 


  1. Apply for OLP (Other Logistics Provider) or Seller-Own-Fleet (SOF).
  2. Set OLP/SOF as one of your shipping options in Shopee.
  3. Connect Shopee from your EZIE Account Settings.
  4. Start managing the logistics side of your Shopee business in EZIE. 



» Apply for SOF/OLP.

    Set a sample listing and update the dimensions to more than 30.00 kg and L+W+H=300 cm. You may also choose the other reasons for opting for the non-integrated couriers and refer to the applicable listing. Then, complete the application form.

    You should get a response from Shopee's team in 1-3  business days. Otherwise, please follow up with them. Once approved, set SOF/OLP as one of the shipping options.

(c) photo taken from Shopee's enabling shipping channels article

» Connect your store.

    Go to EZIE account settings. This will require that you log in to Shopee and approve permissions for EZIE.

» What can I expect after successful integration?

    Your orders should start syncing from Shopee to EZIE as drafts. These drafts will be in the New Section under Parcels. Then, you can choose to either bulk create these orders or individually schedule them.  

    You can book the orders separately by clicking the Schedule button on the far right. To create a bulk order, tick the box on the left of the orders you want to schedule, then, click Schedule selected orders below the orders.

(screenshot of synced Shopee orders)

Below are other buttons to help you with managing drafts:

(1) Schedule - book the order

(2) Schedule selected orders - bulk booking of orders

(3) Tick box - for selecting orders
(4) Delete/Cancel - permanently remove the draft; the system will sync the same order from Shopee

(5) Duplicate - copy the order details; a child order, not linked to the marketplace, will be created

(6) Advanced Search -  lookup orders using marketplace ID or EZIE ID

(7) Export order - download the order details in a .csv file

» What happens after scheduling the shipment?

    After confirming the shipment on EZIE, the system will auto-update the Shopee order status to "ready to ship". It will also auto-upload a tracking ID. Once delivered, Shopee will not allow auto-update of the status. Rather, starting from the time of shipment, it will be pending the recipient's confirmation of receipt or Shopee auto-updating it to 'confirmed'.


For questions, concerns, feedback, or suggestions, please email to

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