(a) Yes, if the shipment you booked is next-day(s) service. Your parcel will undergo multiple stages before the actual delivery which means it's prone to impact and many others. While the couriers take utmost care of your parcels, there are inevitable times. Please refer to our packaging guidelines for more information.
(b) For same-day service, it depends on your item. There is no packaging guideline to be followed. Please ensure that the packaging suffices for the journey.
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